Privacy Policy

Ed’s Auto Care Services · Last updated: August 9, 2026

Ed’s Auto Care Services (“we,” “us,” or “our”) operates edsautocareservices.com. This policy explains what information we collect, how we use it, and the choices you have. We keep this simple on purpose.

Who We Are

Ed’s Auto Care Services, 800 S 6th St, Kingsville, TX 78363. Phone: (361) 595-5203. Email: [email protected].

Information We Collect

We only collect information you give us directly. When you fill out a form on this site, call us, or text us, we may collect:

● Your name

● Your phone number

● Your email address, if you provide one

● Information about your vehicle and the service you’re asking about

● Any message or notes you send us

We also collect basic, non-identifying technical information automatically, such as your general location, browser type, and which pages you visited. This helps us understand whether the site is working.

How We Use Your Information

We use what you give us to do the work you asked us to do:

● Respond to your question, quote request, or service inquiry

● Contact you about your vehicle, your appointment, or the status of a repair

● Return your call by text message if we missed it

● Ask about your experience after a completed service

● Keep records of work performed

That’s it. We do not use your information to build profiles, and we do not send you unrelated offers you didn’t ask for.

Text Messages (SMS)

If you give us your phone number, you may receive text messages from us about your service request, your vehicle, your appointment, or your experience with our shop. Message frequency varies depending on your situation. Message and data rates may apply.

You can stop receiving text messages at any time by replying STOP to any message. Reply HELP for help, or call us at (361) 595-5203. Opting out of text messages does not affect our ability to service your vehicle.

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing purposes. Phone numbers collected for text messaging are used only by Ed’s Auto Care Services to communicate with you about your service, and are never provided to anyone else for their own marketing.

Cookies and Tracking

This site uses cookies and similar technologies. Cookies are small files stored on your device that help the website function and help us understand how visitors use the site — for example, which pages are viewed and whether a form was submitted. We use only essential and basic analytics cookies. We do not use cookies to build advertising profiles, and we do not sell information collected through cookies. You can disable or delete cookies in your browser settings; some parts of the site may not work correctly if you do.

Who We Share Information With

We do not sell your personal information. We share it only where necessary to operate:

● Service providers who help us run the business — for example, our phone and messaging provider, or the software that stores our customer records. These providers may only use the information to provide services to us.

● When required by law, such as a valid legal request, subpoena, or to protect someone’s safety.

How Long We Keep It

We keep customer and service records as long as needed to serve you and to meet ordinary business and tax recordkeeping needs. You can ask us to delete your information and we will, unless we are required to keep it.

Your Choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it. Reply STOP to any text to stop messages.

Contact us at [email protected] or (361) 595-5203 for anything else. Texas residents may have additional rights under state law; we honor these requests regardless.

Security

We take reasonable steps to protect the information we hold. No method of transmission over the internet is completely secure, so we cannot promise absolute security.

Children

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes

If we update this policy, we will post the new version here with a revised date.

Contact Us

Questions about this policy? Call (361) 595-5203 or email [email protected].